Why do I always seem to be on the receiving end of bad customer service??
For example, I needed to call the doctor this week to push up an appointment due to some “complications”.
Ring...Ring….
“Hello..Dr..So-and-So’s office..”
“Yes, um, Hi. This is Mamainstilettos and I need to change an appointment I have with the doctor?? I have one next month? But I need to see him sooner…”
You see, this is the problem. I have had a “skin issue” now for a few months. I saw the good doctor a couple of months ago where he gave me some face wash to use in the mornings and some cream to use at night. Seems innocent enough..Right?
Oh how WRONG. I wash my face at night with my face wash and apply the prescription face cream. 2 minutes later I look in the mirror to see my skin turn an unusual shade of pink and my skin looks so foreignly matte. Almost like wax. Yeah. 2 minutes later I look in the mirror and (OH MY GOD) my face is BURNING FURY RED. And it looks as though it is pulsating. And OH THE PAIN. I barely can open my mouth as I run to the refridgerator to fill a glass of ice to hold it up to my (OH MY GOD) FIRE FACE. And then my face swells. I call it the nightly “chemical fire”. I look forward to lighting my face up each and every night in the name of clear skin.
So then I wash my face in the morning with the “special wash” that takes away about 5 layers of skin with it. Just rolls right off my face like Christmas wrapping paper coming off the roll on Christmas Eve. It’s lovely. I am fully exfoliated each day to the point where I emerge from the shower full-on GLOWING piglet pink. I cannot touch my skin for approximately 10-15 minutes after a shower for fear that I may take off more skin and end up like Jeff Dunham’s character "Achmed". Sometimes I look quickly around my bathroom and utter “I KILL you..” Just to practice.
So BACK to the phone call:
“How long have you been doing you skin care regimine?”
“8 weeks.”
“8 WEEKS? It takes a good 6 months before you see any results and your skin is going to get A LOT worse before it going to get ANY better,” She starts saying SO rudely.
I get a bit amped, “So you’re telling me that there should be CHEMICAL FIRES on my FACE every night.”
“I’m sorry?”
“You’re telling me that my face should be so ON FIRE that I feel like I need to submerge it in the snow outside for relief, but instead I hold up a glass of ice to it every night??” I ask.
“Ok. So that’s not so normal. Let’s see if we can get you in to see the doctor sooner.”
“That’s all I’m asking,” I say.
Are you going to totally hate me if I tell you I've always had skin that pissed my friends off when we were in high school... and ever since? I used to wash with Ivory soap. That was all. These days, for about the past 3 or 4 years, I've used Ponds wipes that I don't even have to rinse off. I guess I just got lucky but I've always had the perfect peaches and cream thing going on. My skin is really sensitive though... and I have tried things in the past that did the *fire treatment* as you describe. I decided I'd stick to what worked and if I got wrinkles, then.. I'd just suck it up, lol.
Posted by: flutterby | March 09, 2009 at 08:10 PM
i had a skin cleanser prescribed that did the same thing. i had to go to a funeral and my face was red as a tomato and soooo raw. i think it took off at least a bazillion layers before i chunked it and went to proactiv.... not peaches and cream but no chemical fires!!!
Posted by: Willow | March 09, 2009 at 09:41 PM